Base layer not showing

Sep 07, 2017

Hi There,

I can't seem to work out why the base layer is not showing when I click on a layer.

I had no issue with this when I was using Storyline 2, just seems to be an issue since upgrading to 360.

I have attached the slide that I am having issues with.

15 Replies
Wendy Farmer

Hi Megan

check out your file. Obviously during the upgrade it hasn't applied a layer layout so I applied the blank one and then hid some of the items on the base that were overlapping - you can change what you need but at least you can click each button and the layer appears.

hope this helps

Wendy Farmer

Hi Megan

if you select a slide and then go to the Home tab there is a dropdown option against Layout. Doing this you should see a blue rectangle showing which layout is active - but that wasn't appearing on your layers. As soon as I selected the 'blank' layout I could see the base layer objects appear.

Hope that makes sense. 

It's not something you've done wrong I think it may be an issue with the conversion process although I can't say I've experienced in my SL2-->SL360 upgrades.