Callouts do not appear when I Publish a Try Me

May 11, 2021

I have used Callouts to indicate what a learner has to do in a Try me. The callouts seem to appear correctly when I "Preview" a slide. However, when I publish the file, the callouts do not appear.

There are no Transitions or Animations for these. 

Is there a setting for this to appear?

2 Replies
Maria Costa-Stienstra

Hi, Joel, and welcome to E-Learning Heroes! ✨

When you published your file, which format did you choose (web, LMS, Review 360, etc.)? 

If you're comfortable sharing it either publicly here or privately through a support case, we'd be happy to take a look at your .story file to see what's going on.