I seem to be having issues accessing the "properties" under layers. It used to work just fine but know when I try to open that to make edits to a layer nothing opens up. I've tried right clicking the layer and selecting properties and I've tried going to the layer then selecting the gear in the bottom right to no avail.
Has anyone else run into this issue? I'm using Storyline 3.
Could it be that the Slide Layer Properties window was dragged offscreen at one point? Simply closing Storyline 3 and reopening should bring that window back.
If that doesn't work, try a doing a quick repair on Storyline 3. Let me know if that solves it!
As an FYI for folks who are having this issue in the future: I had a dual monitor setup and for some reason it would show for a fragment of a second on the second monitor and disappear. Rebooting computer, quick repair, and uninstall reinstall was not working for me.
Thank you, this helped me today too. I thought i had a corrupt file since one SL file was showing the properties box in the layers and one was not (I had two SL windows open). But once I disabled the second monitor and rebooted, all is well. Thanks for the tip!
13 Replies
Hey Andrew!
Could it be that the Slide Layer Properties window was dragged offscreen at one point? Simply closing Storyline 3 and reopening should bring that window back.
If that doesn't work, try a doing a quick repair on Storyline 3. Let me know if that solves it!
As an FYI for folks who are having this issue in the future: I had a dual monitor setup and for some reason it would show for a fragment of a second on the second monitor and disappear. Rebooting computer, quick repair, and uninstall reinstall was not working for me.
The way I was able to fix:
Thanks, Jason for sharing those tips here! This discussion is a bit older, but I'm certain they'll help someone else.
Thank you so much Jason!! I was going crazy trying to figure out how to access that properties panel.
Thanx a lot Jason, I had the exact same issue. Your solution solved it 👍
I'm glad that this conversation was able to help you as well, Eva.
Welcome to E-Learning Heroes!
Thank you, this helped me today too. I thought i had a corrupt file since one SL file was showing the properties box in the layers and one was not (I had two SL windows open). But once I disabled the second monitor and rebooted, all is well. Thanks for the tip!
Thanks Jason! Solved the problem for me :)
Thanks, Jason! I've never had this happen before, but your fix worked for me.
Thanks Jason! Have ran into this a few times. Frustrating that after 3 years this still hasn't been resolved!
Thank you, Jason and I'm glad I finally found this article! This was soooooo frustrating!!!
I'm hoping that by commenting it keeps this discussion/post active and pops up for others searching.
Same here! Super frustrating but this fixed my issue!
10-year user, first-time layer-property-panel loser.
Thanks Jason! I'd tried something similar, but it was the order you did it in that fixed it for me :)