Cannot save - object reference error

Aug 14, 2013

Good afternoon, Storyline experts!

This one is a new one for me and I'm hoping someone else has come across it. I'm saving a file that I've been working on for about a week or so. It's only about 20 slides at this point. I'm unable to save the file. It gives me an error message reading: The project file could not be saved. Object reference not set to an instance of an object. I'm not sure what causes this error, so I'm not sure how to fix it.

It didn't give me a "low resources error." However, I have 4 GB of RAM on this machine and plenty of hard drive space.

I thought maybe the file was corrupted, so I tried to rename it and save it in another location, and it still won't save it.

Any suggestions?

Thanks!

Scott Lindsey

ELearning Instructional Design Specialist

Cook Children's Health Care System

3 Replies

Nicole Legault

over 9 years ago08/14/13 at 5:34 pm (UTC)

Hey there Scott, sorry to hear about this issue that you're having. Its possible your file is indeed corrupt. One solution for a corrupt file could be to import your Storyline file into a new project: Importing From Another Storyline Project. Let me know if this helps, and how it works for you...

Scott Lindsey
Author

over 9 years ago08/15/13 at 8:29 am (UTC)

Thanks, Nicole! I'll try that next time. I thought about that, but I don't think I was following the correct process, so I appreciate the tutorial link. I ended up just closing the file and reopening it. No further issues. Fortunately, I didn't have to rebuild much.

Thanks,

Scott

9 months ago06/15/22 at 8:50 pm (UTC)

Don't know if you are still on here, Scott, but you saved me a lot of angst! I also ended up just closing the file and reopening it. No further issues. Fortunately, I didn't have to rebuild much either!!!!.