Captions lose content while generating TTS

Nov 16, 2022

The process of generating TTS along with Caption text randomly skips the CC text most of the time. We have to check it again whether or not if any text have been missed or not. If we are working on languages this is really time-consuming process if we are not a language expert. 

Is this a tool limitation or can we get any other alternative for this issue which can be worked out.

1 Reply
Luciana Piazza

Hello Mahesh!

Thanks so much for reaching out. I'm sorry to hear you're having difficulty with your text-to-speech functioning correctly. I understand your frustration with this. 

This sounds like something our Support Engineers can better assist you with. I'd like for them to take a closer look at your .story file and captioning files to dig deeper into what could be causing the skipping text issue.

I've created a Support Case on your behalf. You will be hearing from one of our talented engineers shortly via email. 

Have a great day!