Forum Discussion
MaheshDewane-43
3 years agoCommunity Member
Captions lose content while generating TTS
The process of generating TTS along with Caption text randomly skips the CC text most of the time. We have to check it again whether or not if any text have been missed or not. If we are working on ...
LucianaPiazza
3 years agoStaff
Hello Mahesh!
Thanks so much for reaching out. I'm sorry to hear you're having difficulty with your text-to-speech functioning correctly. I understand your frustration with this.
This sounds like something our Support Engineers can better assist you with. I'd like for them to take a closer look at your .story file and captioning files to dig deeper into what could be causing the skipping text issue.
I've created a Support Case on your behalf. You will be hearing from one of our talented engineers shortly via email.
Have a great day!