I've suddenly been having an issue doing a very basic thing I've done many times before - I want the state of an object to change when the timeline reaches a certain point. I set up a slide trigger that specifies the object and point in time, but nothing happens. I've also tried using a cue point instead a point in time. I've tried using both built-in states and new ones I create, but I'm baffled.
Hi Leslie - I'm attaching a single-slide .story file for review.
What I'm trying to do is have the two textboxes of lists (top half of
screen) fade in by paragraph, and then have certain words turn red, timed to
the audio track.
The list in the lower half of the slide shows that I can get the words to
change color as desired, but if I add the fade-in entrance to this one, the
red text doesn't happen. even stranger, if I remove the fade-in from the
top-left list, the box simply doesn't appear at all.
I'm not seeing a file attached here. If you replied via e-mail that could be why. Please be sure to utilize the 'Add Attachment' option in the reply window of the forums.
Thanks for sharing the file. I was able to see the issue you are reporting, but unsure of the root cause. I have opened a support case on your behalf for our support engineers to take a look and I will follow along as well. You should be hearing from someone soon. Thanks for your patience.
I popped in to check on your case this morning and it looks like the issue has been reported to our QA Team. Glad that Lea was able to provide a workaround in the meantime :)
I am having a similar problem. I set 4 ovals to change to Hidden at different times on the timeline, however 3 of the 4 ovals are changing to Hidden at the same time. Any help on the work around for this issue
Hey JoAnne - Looks like you replied via e-mail and that does two things:
Doesn't allow the attachment to come through
Attaches your e-mail signature
Be sure to click 'View' in your e-mail to pop in the forums to share that attachment right in the reply box on the thread. You can remove your signature if needed by clicking ‘Edit’ beneath your previous response. Here’s a quick Peek video if you need help.
The timeline for the slide is set to 5 sec. At the end of the timeline, each oval does its exit animation because the slide is ending and they have to exit. Expand the timeline to at least 22 sec. (For a bit of fun, set it to 20.5 sec, and you can see the last one disappear twice. The time cue makes it end and if it hasn't disappeared completely by the time the slide ending makes it exit then you see it exiting twice.) :)
Sorry to hear you're facing a similar snag. If you're comfortable sharing your file here, we'd be happy to investigate. Or, if you prefer to keep it private, you can use this link, and I'll delete it once done!
Thanks for reaching out, Vicki! Sorry to hear you're hitting a snag, and I'd love to help.
I created a sample of a caption changing its state when the timeline reaches 3 seconds and attached it for you to see.
If this isn't what you had in mind, can you give more details of what you're trying to achieve?
It would also be helpful to see what you have in your project so far. Feel free to use the Add Attachment button to share it here, or you can share it privately here.
Thanks Becca - I'm glad I'm wrong. I can't upload the project, but I tested this in a new project and see that it does work w/ time and cue points too. I'm not sure what I was doing wrong. Thanks!
Looking for resolution on a simple "change state when timeline reaches ..." that doesn't work post and I don't see one. Used to be a simple trigger. Can anyone share a simple resolution? Thank you!
29 Replies
Can you share your.story file here so that someone can have a closer look at the trigger setup?
Is the trigger using the timeline of the slide? Those triggers default to the timeline of the object, and if not changed can cause trouble.
Hi Walt - Thx for your response! How can I tell if the trigger is using the
timeline of the slide, or of the object?
Hi Cynthia!
Would you be able to share your .story file for us to take a look?
Hi Leslie - I'm attaching a single-slide .story file for review.
What I'm trying to do is have the two textboxes of lists (top half of
screen) fade in by paragraph, and then have certain words turn red, timed to
the audio track.
The list in the lower half of the slide shows that I can get the words to
change color as desired, but if I add the fade-in entrance to this one, the
red text doesn't happen. even stranger, if I remove the fade-in from the
top-left list, the box simply doesn't appear at all.
Thanks for your thoughts!
Hi Cynthia!
I'm not seeing a file attached here. If you replied via e-mail that could be why. Please be sure to utilize the 'Add Attachment' option in the reply window of the forums.
Here you go. Thx!
Hi Cynthia!
Thanks for sharing the file. I was able to see the issue you are reporting, but unsure of the root cause. I have opened a support case on your behalf for our support engineers to take a look and I will follow along as well. You should be hearing from someone soon. Thanks for your patience.
Hi Cynthia!
I popped in to check on your case this morning and it looks like the issue has been reported to our QA Team. Glad that Lea was able to provide a workaround in the meantime :)
Hi Leslie,
I am having a similar problem. I set 4 ovals to change to Hidden at different times on the timeline, however 3 of the 4 ovals are changing to Hidden at the same time. Any help on the work around for this issue
It would help a lot if we could look at your file. Use the gray ADD ATTACHMENT button to attach the .story file ( or the slide, if is a large file).
Thank you for reviewing this slide.
Hey JoAnne - Looks like you replied via e-mail and that does two things:
Be sure to click 'View' in your e-mail to pop in the forums to share that attachment right in the reply box on the thread. You can remove your signature if needed by clicking ‘Edit’ beneath your previous response. Here’s a quick Peek video if you need help.
Thank for your help
JoAnne,
The timeline for the slide is set to 5 sec. At the end of the timeline, each oval does its exit animation because the slide is ending and they have to exit. Expand the timeline to at least 22 sec. (For a bit of fun, set it to 20.5 sec, and you can see the last one disappear twice. The time cue makes it end and if it hasn't disappeared completely by the time the slide ending makes it exit then you see it exiting twice.) :)
Walt, thanks
REPLYING TO CYNTHIA'S ORIGINAL POST: I am suddenly having the same issue. Not sure why.
Thanks for reaching out, Marvette!
Sorry to hear you're facing a similar snag. If you're comfortable sharing your file here, we'd be happy to investigate. Or, if you prefer to keep it private, you can use this link, and I'll delete it once done!
I have found that captions (bubbles w/ words) do not work w/ states. I needed to add text boxes to the states to have them change.
Thanks for reaching out, Vicki! Sorry to hear you're hitting a snag, and I'd love to help.
I created a sample of a caption changing its state when the timeline reaches 3 seconds and attached it for you to see.
If this isn't what you had in mind, can you give more details of what you're trying to achieve?
It would also be helpful to see what you have in your project so far. Feel free to use the Add Attachment button to share it here, or you can share it privately here.
Thanks Becca - I'm glad I'm wrong. I can't upload the project, but I tested this in a new project and see that it does work w/ time and cue points too. I'm not sure what I was doing wrong. Thanks!
Happy to hear you were able to get this working in a new project, Vicki! Thanks for coming back to update us 😊
Looking for resolution on a simple "change state when timeline reaches ..." that doesn't work post and I don't see one. Used to be a simple trigger. Can anyone share a simple resolution? Thank you!
The change state appears to only work when "previewing the slide." Tks!
Are you saying you have solved the problem, or that it doesn't work when it is published?