"change state when timeline reaches" isn't working

Aug 30, 2016

I've suddenly been having an issue doing a very basic thing I've done many times before - I want the state of an object to change when the timeline reaches a certain point. I set up a slide trigger that specifies the object and point in time, but nothing happens. I've also tried using a cue point instead a point in time. I've tried using both built-in states and new ones I create, but I'm baffled.

Has anyone else experienced this problem? Thanks!

25 Replies
Cynthia Shoff

Hi Leslie - I'm attaching a single-slide .story file for review.

What I'm trying to do is have the two textboxes of lists (top half of
screen) fade in by paragraph, and then have certain words turn red, timed to
the audio track.

The list in the lower half of the slide shows that I can get the words to
change color as desired, but if I add the fade-in entrance to this one, the
red text doesn't happen. even stranger, if I remove the fade-in from the
top-left list, the box simply doesn't appear at all.

Thanks for your thoughts!

Leslie McKerchie

Hi Cynthia!

Thanks for sharing the file. I was able to see the issue you are reporting, but unsure of the root cause. I have opened a support case on your behalf for our support engineers to take a look and I will follow along as well. You should be hearing from someone soon. Thanks for your patience.

Leslie McKerchie

Hey JoAnne - Looks like you replied via e-mail and that does two things:

  1. Doesn't allow the attachment to come through
  2. Attaches your e-mail signature

Be sure to click 'View' in your e-mail to pop in the forums to share that attachment right in the reply box on the thread. You can remove your signature if needed by clicking ‘Edit’ beneath your previous response. Here’s a quick Peek video if you need help.

Walt Hamilton


The timeline for the slide is set to 5 sec. At the end of the timeline, each oval does its exit animation because the slide is ending and they have to exit. Expand the timeline to at least 22 sec. (For a bit of fun, set it to 20.5 sec, and you can see the last one disappear twice. The time cue makes it end and if it hasn't disappeared completely by the time the slide ending makes it exit then you see it exiting twice.)  :)

Becca Levan

Thanks for reaching out, Vicki! Sorry to hear you're hitting a snag, and I'd love to help.

I created a sample of a caption changing its state when the timeline reaches 3 seconds and attached it for you to see.

If this isn't what you had in mind, can you give more details of what you're trying to achieve?

It would also be helpful to see what you have in your project so far. Feel free to use the Add Attachment button to share it here, or you can share it privately here.