course not reporting correct score, setting course to fail when I pass

Hi there,

Got a course here built in SL 360, set to publish for LMS, SCORM 1.2, passed/failed, and is HTML5 only.

There are 4 sections with 4 quizzes and a single results slide at the very end that gathers the results from all 4 quizzes. It's set to read default 80% passing score. There are 11 questions total. 

Everything works fine if I don't close out the course before reaching the results slide. If I close out the course before reaching the results slide, it reports scores that don't match the questions I got right and sets the course to fail even if I get all 11 correct.

Another weird thing, on the results slide I have additional layers for reaching 9, 10, or 11 correct quiz questions, like levels in a game. If I close out the course before reaching the results slide, one of those layers overlaps the fail message. If I don't close out the course before the results slide, the layers do not overlap the fail message.

I could use some help sorting this out.

Thanks in advance!

5 Replies
Lauren Connelly

Hello everyone!

I wanted to share that we are no longer seeing this bug, Score resets on resume if Question Bank is set as “When revisiting: Resume initial state”, in our latest version of Storyline 360.

I'd recommend using Storyline 360 (Build 3.61.27106.0) or later.

You can reach out to our Support Team in this discussion or privately in a support case.