The behavior for how a link or file opens is specific to the individual browsers and settings a user has. There isn't a change in Storyline to control this behavior. I found this helpful document which explains how to stop downloaded files from opening automatically in Google Chrome for your reference.
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You can use a Jump to URL/file trigger to link to a doc, see a quick example here.
Great. Many thanks for your quick response.
Can you have a URL link in storyline download vs. opening into a word document.
Hi Sharon,
The behavior for how a link or file opens is specific to the individual browsers and settings a user has. There isn't a change in Storyline to control this behavior. I found this helpful document which explains how to stop downloaded files from opening automatically in Google Chrome for your reference.
Hope this helps!