Hi again all, I'm experiencing this issue again in Articulate Review. In the past I have been able to get past this grey web object screen by starting the YouTube video at 0:01 second in. Not working this time. Any ideas?
We are happy to help! I've just tested this on my end by embedding a YouTube video and published the course to Review 360. Here's a short clip of my test. The grey web object screen isn't showing up on my end. Would you mind sharing the .story file so we can get a better understanding of this error? You can share it in this public discussion or upload it privately in a support case.
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Is this only in development, or does it also occur in preview and after publishing?
Yes it occurs in Articulate Review publishing as well as publishing for LMS.
I have solved this issue. Not sure why but inserted it as a video again and it worked.
Hi again all, I'm experiencing this issue again in Articulate Review. In the past I have been able to get past this grey web object screen by starting the YouTube video at 0:01 second in. Not working this time. Any ideas?
Hi Beth!
We are happy to help! I've just tested this on my end by embedding a YouTube video and published the course to Review 360. Here's a short clip of my test. The grey web object screen isn't showing up on my end. Would you mind sharing the .story file so we can get a better understanding of this error? You can share it in this public discussion or upload it privately in a support case.
Thank you. I have submitted a support ticket on it.