Forum Discussion
Errors when i save the file in storyline360
When i work in storyline 360 i got the below two errors when i save the project.
Error 01
The project file could not be saved. Object reference not set to an instance of an object.
Error 02
The project file could not be saved. Your system appears to be low on memory. Please close any other programs and try again.
Please give me the solution for these errors.
I had Error 01, it was caused by an Adobe Font I was using that had become deactivated. Once I reactivated the font in Adobe, I was able to save the file.
Thanks for the assist here, LaCrecia! 🙌
Eswarkumar, if you are still stuck after the suggestion here and from Mick in your support case, don't hesitate to reach out so we can keep at this!
- Is this below link helpful for Error_02?
https://support.gamigo.com/hc/en-us/articles/204185057-Adjusting-the-Paging-File I checked/enabled the option called "Automatically manage paging file size for all drives" option in the Virtual Memory window. For preventing the error massage called "The project file could not be saved. Your system appears to be low on memory. Please close any other programs and try again."
Hi, Eswarkumar.
Thank you for the additional information!
Were you able to solve the issue by checking the virtual memory option on your screenshot?
If you still need help, please reach out to Mick through your case so we can continue to help you troubleshoot.
