Exporting video with subtitles as mp4 from Storyline

Nov 30, 2020

Hello everyone, 

I added a video to Storyline and added subtitles. Now I'm trying to export it together with the subtitles, but they are not showing up when I open up with the Windows Movies & TV app. 

Any suggestions on how I can make this work?

Thank you!

Anya 

2 Replies
Vincent Scoma

Hi Anna,

Thank you for reaching out! 

Currently, this is the intended behavior when publishing a course for MP4 format. We do have an active report tracking this request, and I will include this thread for our team to review! 

Thank you again for reaching out, and we will be sure to provide an update as soon as we have more news to share! 

Kelly Auner

Hi Anna,

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One new feature we’ve included:

Boost video accessibility by including closed captions when publishing projects as MP4 video files.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

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