File tab frozen Jan 26, 2022 By Sabine Whipple Hi I just installed the update to Storyline and now the file tab is frozen 'blue' and I can't access it. I can save the file by using keyboard shortcuts but I can't access any of the functions in the file tab. Is anyone experiencing this?
Maria Costa-Stienstra Staff over 1 year ago01/27/22 at 8:44 pm (UTC) Hi, Sabine. Thank you for reaching out! If nothing happens when you click the File option, and this is happening after re-starting Storyline 360, then I recommend a quick repair: How to Repair Articulate Storyline 360 If the repair doesn't solve it, please reach out to our support team through a case.
1 Reply
Hi, Sabine.
Thank you for reaching out!
If nothing happens when you click the File option, and this is happening after re-starting Storyline 360, then I recommend a quick repair:
If the repair doesn't solve it, please reach out to our support team through a case.