File tab frozen

Jan 26, 2022

Hi I just installed the update to Storyline and now the file tab is frozen 'blue' and I can't access it. I can save the file by using keyboard shortcuts but I can't access any of the functions in the file tab. Is anyone experiencing this?picture of what I see



1 Reply
Maria Costa-Stienstra

Hi, Sabine.

Thank you for reaching out!

If nothing happens when you click the File option, and this is happening after re-starting Storyline 360, then I recommend a quick repair:

If the repair doesn't solve it, please reach out to our support team through a case.