Glossary import function

Aug 10, 2022

Hello.

I am trying to use the 'Import Glossary' function in the Storyline player. When I import a .csv file, certain definitions get cut off at the comma. I use the same formatting as how storyline exports it's definitions, but my glossary items still get cut off. For example, when importing the following sentence: "Sustainability is the pillar of society, without proper choices, all will fail", it will be cut off after the first comma. 

It seems that importing a CSV works only when you export it in one storyline file and import it in another storyline file without editing the CSV. Does anyone know a fix or if this is a known issue?

1 Reply
Jose Tansengco

Hello inBrain Team, 

Sorry to hear about the issue you encountered. I went ahead and created a support case for you so we can get you in touch with our support team. Your case is in good hands, and someone will be in touch with you shortly! 

Hi Sandeep, 

If you need assistance with your glossary terms as well, feel free to reach out to our support team here and we'll take a closer look at what's happening with your file!