Help! My screen record simulations aren't including the text entries

Mar 29, 2021

Hello Everyone! 

I'm fairly new to storyline- so I'm hoping this community can help. 

Over the last few weeks I've been working on several projects where I've used screen recordings for "try steps" in storyline. Those screen recordings have included text entry. Those text entries were included in the various steps. 

On March 29th, 2021 I downloaded the newest updates. On the same day I used the same process to create another screen recording for the try steps. This time the text entries weren't included in the various steps as they had before the update. 

Did something change in the newest update? 

Does anyone have any tips to changing the input action (from click to text entry)? 

Thanks, in advance, for your assistance! 

 

1 Reply
Maria Costa-Stienstra

Hi, Amanda, and welcome to E-Learning Heroes! ✨

I'm sorry you're having issues with the text entry in Try mode after updating Storyline 360. I'm happy to help!

I was not able to replicate this issue on my end. Would you be able to share your .story file either here or privately through a support case