Help re tracking: The definitive settings to ensure completion?
I currently use Articulate Storyline 360, hosting SCORM packages on Moodle 3.2.3. We've been experiencing occasional issues with the SCORM packages not tracking, which I'm curious as to whether this is a technical issue, user issue or an unfortunate by-product of using SCORM in Moodle (as I've seen a lot of complaints about tracking being an issue between the two).
However, in the interests of making sure we're doing everything we can to get it right, I just wanted to ask the experts opinions on what settings we should be using on both Storyline and Moodle to ensure as near 100% completion as possible in our situation.
Our format is that each "course" contains 3xSCORM packages. The first SCORM module contains an a number slides, including an MP4 video, followed by multiple choice questions. The second SCORM module contains similar content and the third SCORM module contains a number of slides, which sometimes will be drag and drop, other times hot spots, etc - depending upon the topic.
We only have a need to show that users have "completed" the training, rather than getting a specific score, so if a user gets a question wrong we typically make them redo the question or we explain where they have gone wrong. So the ability to track this overall completion is key here, not the scoring (although I guess it would be useful to still be able to see which questions were causing frustration for users, etc - in case any are too difficult?).
Please can someone assist with their recommendations as to the best settings for Storyline 360 and Moodle to achieve as near 100% completion as possible and help us stop getting issues with users being unable to complete courses? I'd be eternally grateful!!