Hiding Layers When Seek Bar is Enabled

Hello James!

The learners should be able to use the Rewind button on the seekbar to get back to the start of the slide with no layers showing. Also, make sure the slide properties are set to reset to initial state when revisiting. 

Hi Emily

Thanks the input. I have tried this. Both the base layer and the layer in question are set to "reset to initial state" but the layer is still there even when the learner rewinds back to the start. 

The layer is revealed via a click trigger, not a timed trigger. Does that make a difference? 

Thanks again!

Hello James,

Do you have a file you could share?

Hi Emily

Thanks again for the reply. And sorry for the delay in getting back to you. 

File attached. It has two screens on it. One needs a button press to show the layer (press "Test the Seekbar"). The second has a trigger attached to the timeline. In both cases, the layer doesn't hide when I drag the seekbar back to the start. 

If you could take a look, that would be great. 

Many thanks in advance, Emily. :-)

Hello James,

Thank you for sharing the file. We do have an issue reported to the QA team about layers appearing when clicking and dragging within a seekbar. When any updates on this are available, I will post them here.

Using the rewind button at the end of the seekbar will reset the slide to its initial state.

Thanks for that, Emily. I can work around it until a fix is found. Appreciate the quick feedback. 

I'm using Story-line 2.7 and I got same issue.

one solution is there, in layer option tick mark on Prevent the user from clicking on the base layer.

Thanks for popping in to share Shailesh. Also keeping the seekbar as read-only assists as well. I do not have an update on this issue and it is still in the hands of the QA team.

Hi!  I'm experiencing the same issue.  I'm using Storyline 360.  Is there any update on this?

Hi there, Charoma! Really sorry the layers appear when clicking on the seekbar in Storyline 360 as well.

I don't see a similar bug report for Storyline 360 and would love to take a closer look at your .story file to see if it matches Storyline 2's report. Mind sharing it in this discussion? You can also share it privately with me here. I'll be standing by!