22 Replies
Leslie McKerchie

Hello Chris,

It looks like Phil has popped in to share the best course of action for you now, but I did want to let you know that this is a feature request (Include closed captions when publishing to MP4) we are monitoring.

I'm adding this conversation to the report so that we can share any updates with you here.

Leslie McKerchie

Hey Chris,

It seems to work in one limited scenario:

  • single slide that has a video with closed captions and then published to video/mp4

Otherwise, the closed captions are not a part of the project file when published to video in any other scenario and that is why we have an open feature request.

Yes, the closed captions work when publishing to LMS.

Hope that clears up any confusion we've caused.

Vincent Scoma

Hey Amy,

Thank you for reaching out! Just to clarify, are the courses you are working on being published to video (MP4) or is it being published to a different platform (Web, LMS, Articulate Online)? If it is being published to an LMS for example, the closed captions will be a part of the project file when published.

In regards to the feature request about including closed captions when publishing a course to MP4, our team is continuing to look into this at the moment. We will be sure to provide any relevant update here!