How to set video controls to always show?

Jul 21, 2022

Hi there, Someone on our team who specializes in WCAG Accessibility just noticed that the latest update of Storyline 360 (v3.66.28270.0) does not allow controls for inserted videos to 'always show' if using the Modern player (it *is* an option if using the Classic player).

If the learner has to hover the mouse over the video in order to show the video controls, this may be in conflict with Accessibility standards... Can someone please suggest any tips or work-arounds? Thanks in advance!

9 Replies
John Morgan

Hi David!

As of now, there isn’t a way to set the accessible video controls to remain visible without the user hovering or tabbing to one of the options. Good news though! There is a work around! This conversation will give you the steps other users have implemented to get around this issue. You're also welcome to submit a feature request directly to our team with your suggestion to resolve this issue.

Thanks for reaching out!

bdane@humtech.com Dane

Sorry, John, but that conversation you linked to has nothing to do with what David was asking for. He, like me, would like the video controls to always stay visible - to not fade away after a few seconds. 

I'd also like to control which video controls are available. For instance, the PIP and playback speed options are not ideal for our audience. 

Josh Darlington

Hi there, any updates on this? Nice to know that ".controls-hidden{opacity:1}" is available....  But, I work at a big org with a lot of people and don't want to pass off technical debt by hacking into the file structure. 

I need to add a transcript for ADA and right now the built in transcript feature can only be accessed by adding the duplicate set of video accessibility controls. Huh? Of course, duplicate controls are confusing and look weird. But if I hide the normal controls (so I have one set of controls w the transcript option) then the one set of controls available are hidden by default. Not a fan of hidden controls from a UX perspective.