I am hoping there will be someone here to help me solve a problem. I am trying to import a translation script into a training package in SL360, however when I choose the file, the import status bar appears and then after around 3 seconds the Articulate Storyline Error Report pop up appears. Can anyone please advise me with a/some solution to this. The storyline name matches the document etc so unsure what could be happening. I have attached the error pop up as well.
Thank you for reaching out and sharing the screenshot of the error!
I want to connect you with one of our support engineers so we can investigate what's happening. I opened a support case on your behalf, so you should hear from our team soon via e-mail.
2 Replies
Hi, Tom.
Thank you for reaching out and sharing the screenshot of the error!
I want to connect you with one of our support engineers so we can investigate what's happening. I opened a support case on your behalf, so you should hear from our team soon via e-mail.
Hi Maria, thanks, I have sent them the relevant files to take a look at. :)