Layer problems when using the seekbar

Nov 18, 2016

Hi there

I'm trying out the new Storyline 360 and was initially happy to see that videos are automatically paused when you pause the timeline of the slide and keep in sync with the timeline when you use the seekbar. But I also noticed what I think is a huge problem with layers. 

Example:

-On the base layer, I have a 1 minute timeline

-After 10 seconds, a trigger on the base layer shows layer2 with some content (the layer hides itself after an additional 10 seconds)

-If I use the seekbar to jump halfway into the slide (30 seconds), layer2 is shown even though it should only be shown when the timeline of the baselayer reaches 10 seconds and then hide again at 20 seconds

- And if I play the slide from 0-30 seconds (and layer2 is shown and hidden as intended) and then use the seekbar to go to 50 seconds, layer2 is shown again.

- Also, if I use the seekbar to pause the slide, only the base layer pauses - any layers visible at the time of pausing will continue playing 

In my opinion, this makes it incredibly difficult to create a working module that uses both layers and the seekbar function, and basically renders the seekbar function useless (or the layer function). Is there some way to fix this that I am not aware of?

 

 

28 Replies
Aptive Training

I'm also running into this seekbar issue. I used the timeline triggers to activate layers that contain customer knowledge checks during videos to make the video more interactive. The knowledge checks also send the learner back in the video when the learner gives the wrong answer to create some remedial learning.

The problem is, when the learner is sent backwards in the video on the base slide, previous layers are also popping up before the learner can move forward, even if the previous layers triggers are nowhere near the spot on the timeline that the learner is being sent. Is there any fix for this yet? This thread is four years old and has regular comments on it.

I've attached a copy of my project.