Mic issues with Storyline? Feb 03, 2022 By Operations L&D Anyone else having issues with Storyline recording audio very fainly since the last Articulate update?
Maria Costa-Stienstra Staff 2 years ago02/04/22 at 2:12 pm (UTC) Hello, Operations.Thank you for reaching out!I'm sorry to hear you're experiencing issues recording your audio! Do you have another microphone or headset you could try, to rule out device issues?If you're noticing the audio volume much lower in Storyline, but the same in other applications, then it might be a good idea to try a repair: How to Repair Storyline 360 If a repair doesn't solve it, I encourage you to connect with one of our support engineers through a case.
Sara Booker Maria Costa-Stienstra 2 years ago02/07/22 at 10:19 pm (UTC) Hopping on this thread because this has been on ongoing issue for our team, regardless of whose equipment we use. Are there recommended specifications for microphones that would work best with this platform?
Maria Costa-Stienstra Staff 2 years ago02/09/22 at 3:07 pm (UTC) Hi, Sara. What issues are you and your team experiencing? The article below has some great tips on recording audio, including the different types of microphones you can buy: Audio Basics for Online Course Design I hope this helps!
3 Replies
Thank you for reaching out!
I'm sorry to hear you're experiencing issues recording your audio!
Do you have another microphone or headset you could try, to rule out device issues?
If you're noticing the audio volume much lower in Storyline, but the same in other applications, then it might be a good idea to try a repair:
- How to Repair Storyline 360
If a repair doesn't solve it, I encourage you to connect with one of our support engineers through a case.Hopping on this thread because this has been on ongoing issue for our team, regardless of whose equipment we use. Are there recommended specifications for microphones that would work best with this platform?
Hi, Sara.
What issues are you and your team experiencing?
The article below has some great tips on recording audio, including the different types of microphones you can buy:
I hope this helps!