I have just converted an older SL1 into SL3 - something I've done before - but this time, the SUBMIT button is missing from the slides. The SUBMIT box has been selected on the Base Slide, but it just doesn't show when I preview the presentation or when it's in the LMS.
Were you also upgrading the file from Storyline 1 to Storyline 3 or 360? You could also check opening it into Storyline 2 first, and then into Storyline 3/360. If you need to download Storyline 2, you can access the trial download here.
Hi Ashley - I am still having this problem. I can change the colors, but when I press OK on Player Properties window it just reverts to no player buttons/submit/menu/etc. when previewed. Any advice?
Thanks for reaching out and sharing that you are running into an issue with this as well. This is still an open issue with our team and this conversation is linked so that we can share any updates with you here.
Was your project upgraded from Storyline 1 to Storyline 360?
You mentioned changing colors. Was that when trying the workaround: Articulate Player color schemes, and toggle it from default to another color scheme, then back to get the player features to appear.
I'm having the same issue, using modern player, submit button is ticked - no next and previous button. During preview slide it works properly, after publishing the submit button was replaced by next and previous buttons.
Thanks for sharing your experience. To confirm, was your project also upgraded from Storyline 1? If so, you may still be running into these issues when updating your course.
I am having this same issue with the modern player (no issues with classic). I have only ever used Articulate 360 - so no conversion from an earlier version of the software.
Have tried toggling the colour schemes back and forth, re-starting and re-publishing the course many times with no luck.
Is anyone able to tell me how to fix it? I've attached a photo of the selected slide properties.
I must also say that I'm quite concerned that this has apparently been a known issue for 3 years and still hasn't been resolved. And unfortunately, that's not the first time this has happened. 'Open issues' are still unresolved years later. Does Articulate publish the status of resolution of issues?
I appreciate you sharing the screenshot and describing what you're experiencing with your project.
It would be helpful to see what you have going on in your project, so from here, I'd like one of our support engineers to step in to investigate. Could you share your project privately in a case? We'll reach out soon after!
Hi, I am having the same issue and I hope it can be resolved quickly as I am nearing the end of my project. I am new to Storyline and cannot get the submit button to work. It does not show up on my slide, nor does Reply, Next, Print, etc. and there are no triggers, states, etc. that allow me to choose it. I can put the button on a results slide and selected it to appear, but all of the buttons appear as text boxes. What am I doing wrong? Thanks.
I found a workaround. Publish using the standard player instead of the modern player and it seems to work fine. Don't forget to add a feedback response, otherwise it will appear to learners that the submit button doesn't work.
17 Replies
If you are using the Modern Player, you should have the Check button at the bottom right. That is the Submit button for the new Player.
I just the standard player, not the modern player.
Check the Slide Properties and see if the Submit button is Ticked.
It is marked.
Would you mind sharing your Storyline file? or part of the quiz?
I am having the same problem. In conversion from SL1 to 360, the "submit" button disappears only for desktop view.
Hello Faizan,
Thanks for reaching out and letting us know what you are experiencing as well.
We do have an open issue for both SL360 and SL3 when the course is upgraded from SL1.
The workaround listed:
I'm adding this conversation to the report as we continue to track and investigate. This will also allow us to share any updates with you here.
I tried this today and could never get it to work.
Hi Ruby,
Were you also upgrading the file from Storyline 1 to Storyline 3 or 360? You could also check opening it into Storyline 2 first, and then into Storyline 3/360. If you need to download Storyline 2, you can access the trial download here.
Hi Ashley - I am still having this problem. I can change the colors, but when I press OK on Player Properties window it just reverts to no player buttons/submit/menu/etc. when previewed. Any advice?
Hello Hy and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing that you are running into an issue with this as well. This is still an open issue with our team and this conversation is linked so that we can share any updates with you here.
Was your project upgraded from Storyline 1 to Storyline 360?
You mentioned changing colors. Was that when trying the workaround: Articulate Player color schemes, and toggle it from default to another color scheme, then back to get the player features to appear.
I'm having the same issue, using modern player, submit button is ticked - no next and previous button. During preview slide it works properly, after publishing the submit button was replaced by next and previous buttons.
Hi Jason,
Thanks for sharing your experience. To confirm, was your project also upgraded from Storyline 1? If so, you may still be running into these issues when updating your course.
If the above-mentioned workarounds don't help, feel free to share your .story file with our support team, and they can offer some 1-1 help!
Hello,
I am having this same issue with the modern player (no issues with classic). I have only ever used Articulate 360 - so no conversion from an earlier version of the software.
Have tried toggling the colour schemes back and forth, re-starting and re-publishing the course many times with no luck.
Is anyone able to tell me how to fix it? I've attached a photo of the selected slide properties.
I must also say that I'm quite concerned that this has apparently been a known issue for 3 years and still hasn't been resolved. And unfortunately, that's not the first time this has happened. 'Open issues' are still unresolved years later. Does Articulate publish the status of resolution of issues?
Regards,
Ashley
Thanks for reaching out, Ashley!
I appreciate you sharing the screenshot and describing what you're experiencing with your project.
It would be helpful to see what you have going on in your project, so from here, I'd like one of our support engineers to step in to investigate. Could you share your project privately in a case? We'll reach out soon after!
Related resources:
Storyline 360 Version History - New features and fixes
Hi, I am having the same issue and I hope it can be resolved quickly as I am nearing the end of my project. I am new to Storyline and cannot get the submit button to work. It does not show up on my slide, nor does Reply, Next, Print, etc. and there are no triggers, states, etc. that allow me to choose it. I can put the button on a results slide and selected it to appear, but all of the buttons appear as text boxes. What am I doing wrong? Thanks.
Hi Ellen,
I found a workaround. Publish using the standard player instead of the modern player and it seems to work fine. Don't forget to add a feedback response, otherwise it will appear to learners that the submit button doesn't work.
I hope this helps.
Ashley