(The states, dimension, font and all the other things are the same for all the answers. On the preview, or on the slide, it's all ok, the bug happen on the LMS.)
A lot of answers on others "multiple choice" do the same thing.
Hi Wendy, my course have a lot of multiple questions so i encountred this problem another time.
The problem is not the formatting of the radio button, but of the browser or articualte.
I did some tests and i can't come out of this. Here is an example for you.
Chrome:
Edge:
EDIT: Also Flash in Chrome work very well (like edge). Tried to set "Lock player at optimal size" and the radio button stopped to change the text but still blurry.
Thanks for testing this and sharing those excellent examples. Our team has identified the jittery text inside multiple-choice buttons during hover state as a bug. I'll be sure to include your details as well.
Our team is still looking into this issue, but you're certainly in the right place for updates! Here's our process for tackling bugs, and we’ll be here if you need anything else.
Good news! We just released Update 10 for Storyline 3 and included a fix where answer choices shifted or flickered when mousing over them. Click here for details.
To update, follow the steps in this article below to install the latest version!
I'm afraid this issue has returned in SL360. I've been unable to get the hover states to stop shifting and flickering. I've tried everything. Using the remove formatting tool, using the format painter to paint each separate state for each MC question's hover state. I have no clue what's going. Thought maybe since this was only a year ago somebody could point me in the right direction. =/
Thank you for reaching out and letting us know that you're seeing this issue in SL360.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
8 Replies
Hi Daniel
it's frustrating I know - I constantly have to check the size/position/ padding of text boxes on the different states.
Check the normal. hover and selected states and you may find slight differences which are causing the issue.
Hi Wendy, just checked it but i have not found any difference.
Resolved with "Format Painter".
Good troubleshooting David - whatever works. All the best with your project!
Hi Wendy, my course have a lot of multiple questions so i encountred this problem another time.
The problem is not the formatting of the radio button, but of the browser or articualte.
I did some tests and i can't come out of this. Here is an example for you.
Chrome:
Edge:
EDIT: Also Flash in Chrome work very well (like edge). Tried to set "Lock player at optimal size" and the radio button stopped to change the text but still blurry.
Hope to find a solution.
Hi Daniel,
Thanks for testing this and sharing those excellent examples. Our team has identified the jittery text inside multiple-choice buttons during hover state as a bug. I'll be sure to include your details as well.
Our team is still looking into this issue, but you're certainly in the right place for updates! Here's our process for tackling bugs, and we’ll be here if you need anything else.
Hi Daniel,
I'm afraid this issue has returned in SL360. I've been unable to get the hover states to stop shifting and flickering. I've tried everything. Using the remove formatting tool, using the format painter to paint each separate state for each MC question's hover state. I have no clue what's going. Thought maybe since this was only a year ago somebody could point me in the right direction. =/
Hi Noah,
Thank you for reaching out and letting us know that you're seeing this issue in SL360.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.