Forum Discussion
NEXT Button not working
I have a package which I have almost finished. I have the NEXT button moving from one slide to the next. It is a branching course with numerous menus. It was all working great. Unfortunately the button has stopped working on two slides. The settings are exactly the same on this slide to the other slides. Each slide advances "by user" and when revisiting it "automatically decides".
The correct slde comes after both sldes where the Next button is not working.
Unfortunately the button just does not do anything.
Why? What can I do to make the button work again.
21 Replies
hi Graham,
it will be more convenient for to analyse your problem if you upload your file.
Cheers
Anum
Unfortunately the file is way too big to upload. This is a very large package with an interactive site map that tracks usage, glossary, 3D animations and video footage, not to mention formative assessment tasks.
However the next button is just the standard one. Are there any known bugs with the Next button? Alternatively what things can prevent the NEXT button from working?
Graham Betts said:
Unfortunately the file is way too big to upload. This is a very large package with an interactive site map that tracks usage, glossary, 3D animations and video footage, not to mention formative assessment tasks.
However the next button is just the standard one. Are there any known bugs with the Next button? Alternatively what things can prevent the NEXT button from working?
Is the next button jumping to a slide in a new scene by any chance? If it is then you have to specify which slide it is in the button trigger. The default for the trigger is jump to "next slide" but when you are jumping to a slide in a new scene storyline does not know what the next slide is unless you tell it.If Nancy's idea doesn't work then you could try uploading the "broken" piece of your course here so someone can take a look or import all your content into a new Storyline file. I'm not saying you have a bug - it's more likely a setting that's out - but if it is, then importing into a new file can sometimes get things back on track.
I am also having a problem with the next button advancing. On one slide it will not advance but the rest are working perfectly. Any suggestions?
(It is a very long 51 s audio annotated slide).
Hi Lisa
are you using the inbuilt player menu and do you have it set to restricted?
are you using SL2 or SL360?
what triggers do you have associated with the slide?
Hi Wendy,
I am using Storyline 2 with my own player, and the navigation restriction is set to free.
Lisa
Hi Wendy, I am having the same issue. Wondering if anyone is able to help. I've uploaded the file using the Support page
Thanks for sharing your file Vince. I was able to take a look and responded to you via your support case. You should have an e-mail.
Leslie, are you implying in your response to Vince that the Player Next button on free navigation might be having issues in SL2? I ask because all of a sudden it seems like some of my standard player Next buttons are not working when they once did. I am revisiting some older files for updating. I know they worked before, but now I am having to create buttons on the slide because I can't get the player to advance. I do understand that with non-free navigation, the timeline must finish, but it seems like this is happening on free navigation now too. Thanks. Just wondering if there is some recent bug... thanks.
Hmm, not that I'm aware of Rory.
I popped in to take a look at Vince's case (because there have been a lot of posts in 3 months) and it looks like I was not able to recreate the issue, asked some follow-up questions, and did not hear back.
So, I do not have an update to share on that specific scenario, but I could certainly take a look at your .story file if you'd like so that we can see if something is going on.
Thanks Leslie, I appreciate that. I've created some workarounds for the moment. If I find the problem again, I will send in.
