Oct. 26, 2021 Updates - SL now crashes when pasting a copied trigger...?

Oct 26, 2021

Hello,

I am trying to copy and paste a trigger in the Triggers panel. When I click on the paste icon at the top, I get a message that SL may have to close. I just ran updates before launching SL so I'm wondering if it's a glitch in the updates. Ultimately I don't care where the problem came from; I just want to be able to copy/paste triggers. Is this happening to anyone else?

Thanks,

Karen I. W.

1 Reply

Maria Costa-Stienstra
Staff

over 2 years ago10/27/21 at 3:36 pm (UTC)

Hi, Karen.

Thank you for reaching out!

I see you also posted that you're having issues editing a trigger after the update.

I wasn't able to reproduce the issue while also using the latest update (Build 3.57.26407.0), so let me ask you a few questions to help troubleshoot:

Are you working from a local hard drive? We don't recommend working with files on a network drive.
Have you attempted to repair Storyline 360? Here are the instructions.

If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.