55 Replies
Joleen Kiesel

Hi All

Am hoping you can help figure out another issue, and not sure if it is related to the Completed/Failed issue.....we are finding now that if the user takes the quiz again because they have failed, it is not sending the updated score to the LMS but rather only recording the first attempt score. Any help would be appreciated!

(it was tested through SCORM and it apparently works there) - attached the .story file

Megan Dukek

Hi Alyssa Gomez,

Your post - along with Christie Pollick's - was very helpful. My company uses Cornerstone. I am trying to draw parallels to how statuses are shown in Cornerstone.

Is the attachment correct? The last three columns are provided by CSOD (https://csod-external.force.com/supportcentral/s/article/How-CSOD-LMS-handles-completion-and-success-statuses-sent-from-courses).

Thank you.


Leslie McKerchie

Hi Megan,

I cannot speak for CSOD, but it does look like it matches our recommendation for recording completion and success status in an LMS:

We recommend choosing Passed/Incomplete or Passed/Failed. These options are most likely to record both completion and success statuses in your LMS. (You might see an Unknown success status in your LMS until learners complete the course, then the status usually changes to Passed/Failed.)


Storyline and Studio: How to Report Completion and Success Statuses to an LMS