Pausing media when user switches tabs, or minimize the window

May 28, 2021

Hey Guys,

I've read a similar topic , but it wasn't clear how it was done

can anyone help me.

Than you

6 Replies
Maria Costa-Stienstra

Hi, Ahmad, and welcome to E-Learning Heroes! ✨

Are you looking to publish your project for the web or to a Learning Management System? 

The default behavior when publishing it for the web or Review 360 is the video inserted in Storyline will pause automatically if you switch to a different tab or minimize the browser.

Let me know if you are experiencing something different!

BAU  Team

Hello,

I am wanting to publish a project to LMS, but I want the users to be able to click a link built into a video and work in another tab while the video continues playing (the video includes a countdown timer and background music for the activity).

Currently all media pauses when the user is in another tab or window which means they are unable to multitask and the timer serves no purpose. 

Is this automatic pause feature something I can disable?

Steven Benassi

Hi BAU Team!

I'm happy to share that our development team is tracking a feature request that would allow:

  • The option for courses to continue running when learners switch browser tabs or windows.

I've linked this discussion to the feature report so you can be notified as soon as we have updates to share!

Steven Benassi

Hi Riya!

Happy to help!

I noticed that you've opened a support case and connected with my colleague, Ian. As Ian shared:

There isn't a setting or trigger within Storyline that detects when a learner goes to other tabs or windows. I believe the browser should be able to control this behavior. I've seen folks experiencing this, such as this article for Chrome.

If you're comfortable sharing which LMS is being used, perhaps other members of the community using the same one can offer suggestions. I'll open the floor to them!