Player Tab Order and Quiz Slide Layers Tab Order Restrictions
Aug 24, 2015
Hello there!
I have two issues that I could really use some guidance on. I am building a course with a 10-questions assessment at the end. I am attempting to create logical tab order for visual focus - 508 compliance. I have reworked the tab order for each base quiz slide and I have turned off objects I don't want visible to accessibility tools; however, I am not able to manipulate the latter on the "Correct" or "Incorrect" question slide layers. When pulling them up using the tab order feature, I can move the position of an object on these layers up or down, but I can NOT delete anything (such as "Line 5" that appears in the dialogue boxes of each and is picked up by screen readers and tabbing).
As a result, when tabbing through the slides during preview mode, issues encountered include:
Tabbing through the base question slide is fine - no issues. But, when the question is submitted and the correct/incorrect slide layer pops up, the tabbing jumps from the slide to the player and cycles through the player (twice) before returning to the slide layer. Everything, including the "rectangle" shape and "Line 5" of the dialogue box are tabbed through before reaching the "Continue" button. So...
1. How do I turn off objects that appear to be restricted from editing (rectangle; Line 5) on the quiz slide layers?
2. How can I redirect the tab order to stay on the slide and read the question result (Correct or Incorrect) before jumping to the player tabs?
And/OR
3. How can I keep the tabs from cycling through the player twice before returning to the actual slide?
I have attached one of the slides for review.
Thanks in advance!
35 Replies
OK, as soon as I posted the above inquiry, I remembered the "Feedback" slide master and that I could probably manipulate it to accomplish what I need to do. I was right...worked like a charm! This resolved issues related to question #1, but I still need assistance with questions #2 and/or #3, please.
Thank you!
Hi Margaret,
Thanks for reaching out here and letting us know that you were able to fix the issue you detailed in option 1. As for options 2 and 3 that you needed assistance with, it seems that you're describing the scenario I discussed with Keith in this thread just last week. As I mentioned I reported it to our QA team, so it's currently in their hands but I don't have any other information to share at this time, nor am I able to offer at timeframe in regards to a workaround. I'll include this thread in the report that I filed with our team so that once there is information to share I can include an update here for you.
Thanks, Ashley, for the prompt reply and thank you for the link to Keith's inquiry regarding the same issue. I look forward to hearing back from you and your team. Hopefully, the issue will be resolved before my project's due date.
...fingers crossed! :-)
Thanks, again.
Hi Margaret,
I'll certainly keep you posted - but since I can't offer a timeframe, I'd look at implementing one of those workarounds I mentioned just to ensure users have a way to proceed or know what to expect.
Any updates on this Ashley?
Hi Michael!
This issue is still in the hands of our QA Team and I do not have an update to provide at this time.
Thanks for the update, Leslie!
Any updates on this?
Hi Matt,
This issue is still with our QA team in terms of how the Tab order is not respected on feedback layers.
Not wanting to sound repetitive, but has this been resolved?
Hey Matthew. Don't worry about sounding repetitive! When you comment on a discussion, you'll be subscribed to it. That's a good thing because if we post an update, you'll be notified.
We don't have a resolution on this issue at this time, but thanks for coming in to check.
I'm very new to this so please excuse my low-level questions. Ashley mentioned creating a custom feedback layer in another thread as the workaround. So you're saying to create new correct and incorrect layers and delete the original layers and these new ones will work?
Hi Cheryl,
Thanks for reaching out here and I found the discussion here that you referenced as well. It does seem that it's the built in feedback layers which were causing the difficulty, so if you created your own feedback layers and removed the existing ones you could then control the tab order more fully. This would also mean that you'd need to set up triggers to show each layer and how to advance to them based on next steps for the user. So the other option would be to provide directions to the users in terms of how the feedback layers are going to work with this set up which is to instruct users to use "Shift+Tab" to select continue.
Thank you for the summary, Ashley. I'll give it a go!
Sounds great Cheryl - and let us know how it goes!
Hi Cheryl,
Are your instructions above the outcome of how we should handle the tab order for feedback layers?
Thanks
I've not given this a try yet, June. Ashley may be able to provide additional feedback.
Hi June,
I did it as a test when this issue was initially filed and it worked in that environment. This is still an issue with our QA but has had a lower priority based on the level of impact and workarounds available.
I'll let the team know that we're hearing from more users running into the issue! Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.
Hope that helps clarify our next steps and let me know if you need anything else!
Hi Margaret,
Could you explain what you did on the feedback slide master that worked like a charm? I can't see anything relevant there.
Hi Alison!
This thread is a bit dated and I'm not sure if Margaret is still subscribed here. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
Let us know what you are working on and needing assistance with and we'd be glad to help :)
First the problem: On a quiz question, someone using only the keyboard has to do a lot of tabbing to get to relevant things. if I try to remove objects from the tab order, it seems to remove the wrong objects. If I try to change the tab order it doesn't seem to do the order I create.
What I have had some success with is totally removing objects. I did go to the feedback master and get rid of the line on the feedback layer. That prevents it from being a tab stop before the continue button. On the individual slides, I got rid of the words "Correct" and Incorrect" to prevent them from being tab stops before the Continue button.
Hi there Alison!
Thanks for letting us know what you already tried. Could I take a peek at your file? If you'd rather not share the whole thing, just one or two of the troublesome slides will do. 😁
I'll be standing by!
Maybe Storyline and I just needed a good night's sleep and a good lunch. I copied 4 slides out into a separate presentation, and it worked exactly like it should. So I tried it in my presentation, and now it's working. I fought with it for hours yesterday and this morning and it had some wires crossed. But it's working now, so thanks for standing by!
Whew! There's nothing that a good night's sleep and a good lunch won't fix, right? 😉
Glad you've got it working again! If you come across any more roadblocks, you know where to find us.
Hi,
I am back with this issue and was unable to implement the solutions mentioned here. I tried to recreate the feedback layers, cleared all elements from the feedback master but the tab skips the feedback elements on the feedback layer and goes straight to the button. If I tab further it visits the menu and all other redundant elements before arriving to the feedback element. Adding feedback text to the button did not work either - it was showing the button only after going through the menu. I like the idea of recreating the slide using triggers but can not figure out the triggers for the multiple choice slide to work. Thank you!