Quiz score is reset to zero when re-entering course

The problem is this. If the learner completes part of an assessment then exits the course back to the LMS, then re-enters it and selects Resume, they are correctly returned to the point in the quiz that exited from, but the score that they attained in the part of the assessment that they previously completed has disappeared. There score starts again and they can't achieve 100%. 

I'm using the latest update of SL360 and have published to SCORM 1.2 and testing on SCORM Cloud.

How can I get the score to persist across sessions?

3 Replies
Alyssa Gomez

Hi there Nick,

Quiz scores definitely shouldn't reset when you resume a course, so I'm glad you reached out about this!

I created a short sample quiz in Storyline 360 and hosted it on SCORM Cloud. Could you test this course and let me know if you run into the same problem? The resume and scoring worked correctly in my testing.

I'd also be interested in testing your file if you don't mind sharing it with me!