Quiz tracking options - getting the LMS to recognise it!

Jun 15, 2021

Steven Croft
By Steven Croft

Hello, we'd like to offer the learner 3 tries at a quiz. After failing these attempts can we mark them as incomplete/failed so they have to re-enrol?

We've tried the tracking options and appreciate passing the quiz comes first in the list and then the completion trigger comes second.

In the case of failing 3 attempts we send the course to a finished layer which fires the completion trigger.

However our LMS (SAP) still marks it as in progress. 

Any clues please?

We checked this article first

https://articulate.com/support/article/Storyline-360-More-Quizzing-and-Tracking-Options?_ga=2.162281468.131328058.1623746268-413712635.1615292495

 

4 Replies
Leslie McKerchie
almost 3 years ago06/16/21 at 6:08 pm (UTC)

Hello Steven,

Thank you for reaching out and sharing how you would like to set up your project for tracking. Please keep in mind that you can have multiple tracking methods, but the one that completes first will be sent to the LMS.

We recommend choosing Passed/Incomplete or Passed/Failed if you're looking to record both completion and success statuses in your LMS.

Are you seeing a similar result in another LMS environment, such as SCORM Cloud, or is this issue limited to your LMS? If you can recreate it, we'd be happy to take a look.

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