Quiz tracking options - getting the LMS to recognise it!

Question

Hello, we'd like to offer the learner 3 tries at a quiz. After failing these attempts can we mark them as incomplete/failed so they have to re-enrol?
We've tried the tracking options and appreciate passing the quiz comes first in the list and then the completion trigger comes second.
In the case of failing 3 attempts we send the course to a finished layer which fires the completion trigger.
However our LMS (SAP) still marks it as in progress.&nbsp;
Any clues please?
We checked this article first
https://articulate.com/support/article/Storyline-360-More-Quizzing-and-Tracking-Options?_ga=2.162281468.131328058.1623746268-413712635.1615292495
&nbsp;

lesliemckerchie · Answer

Hello Steven,
Thank you for reaching out and sharing how you would like to set up your project for tracking. Please keep in mind that you can have multiple tracking methods, but the one that completes first will be sent to the LMS.
We recommend&nbsp;choosing Passed/Incomplete or Passed/Failed if you're looking to record both completion and success statuses in your LMS.
Are you seeing a similar result in another LMS environment, such as SCORM Cloud, or is this issue limited to your LMS? If you can recreate it, we'd be happy to take a look.

stevencroft-edb · Answer

Thanks Leslie, yes I was going through all of the options and have got ScormCloud to log a complete but failed option. Unfortunately our LMS (SAP) doesn't. Any SAP tips greatly appreciated!&nbsp;

lesliemckerchie · Answer

Hi Steven,&nbsp;
Thanks for confirming that it's working in SCORM Cloud. You may need to work directly with SAP on this.
What was the option that worked in SCORM Cloud for you? You may want to try:&nbsp;

SCORM&nbsp;2004, 2nd edition
Passed/Failed

stevencroft-edb · Answer

Hi Leslie, yes we have a ticket open with them now. SCORM 2004 4th and Pass/Failed worked in ScormCloud.
&nbsp;

Forum Discussion

Related Content

Issue Tracking Assessments

Track Learner Progress with Quiz Result Slides in Storyline

Interaction Options

Articulate Localization: Tracking Language Validator Suggestions

Storyline 360: Setting Storyline Options

Learn

Community Blog

Connect

Community

Company

Trust Center