1 Reply
Maria Costa-Stienstra

Hi, Brett, and welcome to E-Learning Heroes! ✨

Let's try some troubleshooting steps to figure out the cause of the "chipmunk audio":

  • Do you have another headset or a microphone you can test with? It would be interesting to find out if this is only happening with the Conambo headset.
  • Can you share your file either publicly here or privately through a support case? I'd be curious to know if the accelerated playback is the issue or if the recording is also fast.