Responsive issue in Mobile

Jan 02, 2020


I am facing issue with the storyline output. I have a simulation course which I should show case in mobile. When I trying to enter text in input field,  Key board is appearing in mobile. This keyboard is covered 80% space and the course is not visible clearly. Can any one one help me to resolve this issue. I am looking for solution.

When keyboard is appears, course should not respond responsive. It keyboard should be in part of publish.

Thank you.

14 Replies
Katie Riggio

Thank you for that screenshot, Naresh. Very helpful!

The behavior is a match to an open issue we're looking into where using a text-entry field on an Android device shrinks the slide. I know this is impacting your course, so I promise to keep you posted on our progress with this bug.

Let me know if there's anything else I can do. I'm happy to help!

Ren Gomez

Hi Naresh,

Thanks for sharing your file, and I'm sorry to hear you're running into this issue! I tested your course, and while I wasn't able to replicate the player moving out of the screen area, I did notice some odd screen movement when I tried to scroll down.

From here, I'm going to enlist our support engineers' help, so we can best troubleshoot what's happening behind the scenes. You should receive an email from the team shortly, and I'll follow along to share any relevant insight here!