Forum Discussion
dgingera
4 years agoCommunity Member
Storyline 360 won't import image (png)
First, it said the png was an unsupported format
Now it just gives me the reporting error pop-up.
When I close the pop-up it says to close all other programs - but I have no other programs running.
I tried reinstalling, but it did not help.
1 Reply
- BeccaLevanCommunity Member
Hi Hour-Zero!
Great call on submitting a case with our support team, and I see Chester has already responded with a private upload link!
Feel free to upload your image (*.png) and project (*.story) items with that link so he can help troubleshoot within your case!