9 Replies
Gerry Wasiluk

This has been happening every so often for a while.  No rhyme or reason that I've seen.

I would strongly suggest folks consider adding feature requests on this, like being able to back up certain settings to a file as insurance for when things like this happen.  Or maybe being able to back up settings in the cloud.

This would also be good to have when folks get a new PC or laptop and have to set things up quickly.  One button export, one-button import.

Leslie McKerchie

Hi Jim,

I was able to find where Pete shared the information with you in your support case:

The file name should be "workspace.xml" saved in C:\Users\(UserName)\AppData\Roaming\Articulate\Storyline\360\

This conversation is linked to a feature request for the ability to save, import, and export these settings.