Storyline Menus Not Accessible

Hello Shannon,

Thanks for contacting us to share your concerns about the Menu Accessibility.

We can tab to the word "Menu" but cannot tab down to any of the items in the menu.

Once you have navigated to the menu, you will then use the arrow keys to navigate within that tabbed item.

This documentation explains it a bit better:

The Accessible Player Makes Navigation Easier

I am able to access all slides in my menu for this sample course:

If I'm only using the keyboard, I can use the MENU.  However, once I turn on JAWS, I can open the MENU, but I cannot arrow key though it.  This happens with both the Classic and Modern players.  I am using the latest Chrome and Storyline 360 (3.50).  Please let me know if you are having the same issue.

Additional information.  I am accessing the MENU from the Topbar Left.  I am attaching my test file.

Thanks, Steven.

I'm seeing a similar issue with your published project using JAWS and NVDA.

I've reported this issue to my team. In the meantime, you have a couple of options:

1. Using the Classic Player in the sidebar (vs the Top Bar).
2. Using the Modern Player.

I'll attach this conversation to the report so that we can share any updates with you here.

Hi everyone!

I have some great news to share! We just released another update for Storyline 360. In Update 81, we've included important fixes and new features.

One of the bugs we've fixed is: 

• Screen readers didn't always follow the correct focus order around the player menu or hidden slide objects

Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!