Storyline Resume Setting can conflict with LMS resume setting

Dec 09, 2022

Hi all,

Just wanted to share a new issue and workaround for us when exporting SL course for our LMS (Docebo). The course would launch, but when returning to it we'd get a spinning wheel over SL's resume prompt. The SL menu had "Prompt to resume" checked. When we changed the setting to "Always resume" the issue was solved. 

These courses were created by a contractor using settings that we haven't tested in a while. We have not had this issue with in-house generated SL content yet, so it could also be an older software compatibility issue. I'll report back with other findings.

5 Replies
Kelly Auner

Hi Larry,

I'm sorry to hear that you're experiencing this issue!

  • Is this happening with a specific project or multiple files?
  • Have you tried testing your course in SCORM Cloud? This will help determine if the behavior you're encountering is specific to your LMS.

If you'd like further assistance, we'll be happy to test your file! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

Jürgen Schoenemeyer