If the SL error occurs only when you are trying to publish to SCORM, you may have something going on within your particular file. So I would open a support case to see whether the Articulate alchemists can determine the underlying issue(s).
If the SL error is occurring at other (random) times, it's probably not related to publishing. I would test this by opening and publishing random SL files, and see whether the error occurs; then create a new story file and import your troublesome one. If the error occurs, then I'd throw the white flag and call for Articulate support.
So sorry to hear you're running into a snag with Publishing your Storyline 360 project. Happy to help!
I've created a support case on your behalf. One of our talented Support Engineers will be in touch with you via email shortly. I've shared the details of your post, so they are in the loop!
Thanks for your message. I've published other modules to Scorm 1.2 with no issues, it's just this particular module that is creating challenges. Our program consists of 6 modules - 5 published easily and 1 just won't. I hope the Support Engineers can help!
I think I've isolated the issue...I started a process of elimination of seeing if the issue was caused by an embedded video, interaction or audio file. It appears that by eliminating an embedded video, the file would publish! So, I created a new file, deleted that embed code, copied it across again and it worked! Thank you everyone for your suggestions and help.
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If the SL error occurs only when you are trying to publish to SCORM, you may have something going on within your particular file. So I would open a support case to see whether the Articulate alchemists can determine the underlying issue(s).
If the SL error is occurring at other (random) times, it's probably not related to publishing. I would test this by opening and publishing random SL files, and see whether the error occurs; then create a new story file and import your troublesome one. If the error occurs, then I'd throw the white flag and call for Articulate support.
Good luck!
Hi Stephanie!
So sorry to hear you're running into a snag with Publishing your Storyline 360 project. Happy to help!
I've created a support case on your behalf. One of our talented Support Engineers will be in touch with you via email shortly. I've shared the details of your post, so they are in the loop!
In the meantime, I'd like to share this article on Publishing and Sharing Content within Storyline 360 and walk you through the steps for LMS/LRS Distribution:
Have a great day and happy developing!
if the error message appears - please click on the blue text button "information", then a second window will open with more useful informations
just copy the text from the second window and post it here.
Thanks Jurgen, here's a screenshot for you
Thanks Joe,
I took your suggestion and imported the SL file into a new file. Unfortunately, the same issue occurred. I hope the Support team can assist
Hi Luciana,
Thanks for your message. I've published other modules to Scorm 1.2 with no issues, it's just this particular module that is creating challenges. Our program consists of 6 modules - 5 published easily and 1 just won't. I hope the Support Engineers can help!
***UPDATE***
I think I've isolated the issue...I started a process of elimination of seeing if the issue was caused by an embedded video, interaction or audio file. It appears that by eliminating an embedded video, the file would publish! So, I created a new file, deleted that embed code, copied it across again and it worked! Thank you everyone for your suggestions and help.
Great troubleshooting! Thanks for the update!
the error message shows, you had problem with an "web object"