Thanks for the update and the additional information, Steven.
With your permission, I'd like to take a look at your project file to investigate what's happening and upload it in another LMS environment to see if it's successful. This will help us determine if the issue lies within the project file or the LMS.
You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I don't see that we received Steven's file, so I don't have an update to share. You're welcome to reach out via his contact page in case he isn't subscribed to this thread any longer.
We'd be happy to look closer if you could share your project file. You can share it publicly here or send it privately here. We'll delete it after testing!
5 Replies
Hi Steven!
I'm happy to step in and help! That type of error message makes me believe the SCORM package is empty or corrupted.
If that's the case, I'd recommend:
Please keep me updated if you still receive the same error message!
Thanks for the reply - and sorry for the very late response.
Have just had the same issue again and can't get it to upload. Have attached the error message again.
Tried the above to no avail.
Any ideas?
Thanks
Steven
Thanks for the update and the additional information, Steven.
With your permission, I'd like to take a look at your project file to investigate what's happening and upload it in another LMS environment to see if it's successful. This will help us determine if the issue lies within the project file or the LMS.
You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
hello! I have a client who is having this same problem. What was your resolution?
Welcome to E-Learning Heroes, Danica!
I don't see that we received Steven's file, so I don't have an update to share. You're welcome to reach out via his contact page in case he isn't subscribed to this thread any longer.
Have you tried the steps Lauren listed above? Also, have you tried testing in another LMS environment: Troubleshoot Your LMS with SCORM Cloud.
We'd be happy to look closer if you could share your project file. You can share it publicly here or send it privately here. We'll delete it after testing!