The .zip file provided does not contain a imsmanifest.xml or a tincan.xml file.

Jul 20, 2021

Hi Articulate community.

I am trying to test a course into my organisation LMS but as soon as I upload it I get the following message: 

"The .zip file provided does not contain a imsmanifest.xml or a tincan.xml file."

I have search in this forum and it looks like a consistent problem from a few years back.  This is my workflow:

Create the course sample > Published as TinCan > zip it from SL provided options > uploaded into my LMS > error message.

I have also tried to manually zip it making sure the imsmanigest file is in the root with no luck either.

Can someone please guide through this issue? 
Thanks in advance.

3 Replies
Maria Costa-Stienstra

Hi, Pedro, and welcome to E-Learning Heroes! ✨

Thank you for reaching out! 

My initial recommendation would be to test your published zip file with SCORM Cloud. Check out this step-by-step article!

If it works as expected in SCORM Cloud, I would advise you to reach out to your LMS for more information on their preferred publishing standard. 

If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.

Let me know if this works!

Pedro Mendez

Thank you very much Maria, apologise for not replaying you earlier but I didn't get any email notification on your reply. 

I will cloud test and let you know if it works, thanks for the advise.

Can I just quickly ask something else not related to this post?  (I don´t want to create a new discussion).

I am new to Storyline and basically learning by doing. I am prototyping some templates for my organisation and just need to know if it is a good idea to deliver a whole topic with a Lightbox pop up effect?   (E.g. I have a main menu, when users clicks in 1 topic button the whole content topic will appear using "Show light-box slide").   Is this is a good practice/idea?

Thanks a lot!

Ren Gomez

Hi Pedro,

Happy to help offer some insight on lightboxes! While it's not unheard of to put an entire topic of slides within a lightbox, I'd consider the size of the lightbox compared to the rest of the course. That being said, you're more than welcome to check out some of our resources on lightboxes as inspiration:

Be sure to let us know how the testing goes!