Hi wise forum! I have been scratching my head with this one. I have created a multi-select question from a series of 4 images, with custom state changes on the feedback layers (to show visual feedback, depending on the learner's selection).
All works fine until I add the hover state, which is an animated gif. The gif works fine, but feedback slides now show an empty object for anything that has a hover state gif, no picture!
Has anyone else come across this issue or have any bright ideas?
I can't share the source file, but have attached a screenshot of the result (when I tried to rebuild from scratch and came across the same issue).
- The first option has a hover gif, works fine.
- Select answer, feedback shows and tick appears, but base image disappears!
Thank you for sharing these details with us! We actually have this logged as a software bug where the animated GIFs flicker when changing states that are shown on a layer. I've linked this discussion to the report so that we can update you when we release a fix.
Thanks Lauren. Does this apply to a state change to a non-gif?
My issue is the gif works fine as a hover state (ie, only the hover state is a gif, all other states are plain static images), but once the interaction is selected the object state changes to the correct/incorrect state but the (non-gif) image doesn't show.
I'm not seeing the same behavior with the non-gif image not appearing. Do you mind if we test your file to see what might be getting in the way? You can attach the .story file to this discussion or upload it privately in a support case.
I replaced the image for the Correct selected state for pilot A, and things seem to work as expected after clicking the submit button. Here's a quick recording of my steps, and I attached the revised file. Let me know if it looks good on your end!
The video shared by Becca is no longer available, but you're willing to share a copy of your project file here or in private by opening a support case, I'll be glad to check if changing the states will work in fixing the issue. I'll delete it afterwards!
I have great news to share! We are no longer seeing this issue in our latest version of Storyline 360 (Build 3.73.29831.0), where an animated GIF flickers or flashes when changing state or shown in a layer.
To make sure your software is up-to-date, please launch the Articulate 360 desktop app on your computer and select the Update button next to Storyline 360. I've included our step-by-step instructions here!
9 Replies
Hello Amy!
Thank you for sharing these details with us! We actually have this logged as a software bug where the animated GIFs flicker when changing states that are shown on a layer. I've linked this discussion to the report so that we can update you when we release a fix.
Thanks Lauren. Does this apply to a state change to a non-gif?
My issue is the gif works fine as a hover state (ie, only the hover state is a gif, all other states are plain static images), but once the interaction is selected the object state changes to the correct/incorrect state but the (non-gif) image doesn't show.
Hello Amy!
I'm not seeing the same behavior with the non-gif image not appearing. Do you mind if we test your file to see what might be getting in the way? You can attach the .story file to this discussion or upload it privately in a support case.
I have made a version I can share.
Answer option A has a gif as the hover state - works fine until I hit Submit!
The other options without the hover gif work fine too.
Appreciate any insights!
Hi Amy! Thanks so much for sharing your file!
I replaced the image for the Correct selected state for pilot A, and things seem to work as expected after clicking the submit button. Here's a quick recording of my steps, and I attached the revised file. Let me know if it looks good on your end!
Hello @Becca Levan.
Do you still have a recording of your steps to achieve gif animation on hover?
Kind thanks - Nicole
Hello Nicole,
The video shared by Becca is no longer available, but you're willing to share a copy of your project file here or in private by opening a support case, I'll be glad to check if changing the states will work in fixing the issue. I'll delete it afterwards!
Hi, Amy and Nicole!
I have great news to share! We are no longer seeing this issue in our latest version of Storyline 360 (Build 3.73.29831.0), where an animated GIF flickers or flashes when changing state or shown in a layer.
To make sure your software is up-to-date, please launch the Articulate 360 desktop app on your computer and select the Update button next to Storyline 360. I've included our step-by-step instructions here!
Thank you Kelly. That is very exciting!
Looking forward to testing.
Nicole