To find the expiration date of an Articulate 360 license, you'll want to head over to www.account.articulate.com.
After logging in, click "Manage Team" on the left side of the webpage. At the top of the webpage, you should see the name of your team and "Renews (date)". The "Renews date" is the expiration date for your Articulate 360 annual subscription.
Sorry to hear you're having trouble locating the billing information for your Articulate 360 subscription!
I've opened a support case on your behalf, so our account management team can address your concerns. They should be reaching out to you via e-mail shortly!
10 Replies
Hi Shankar!
To find the expiration date of an Articulate 360 license, you'll want to head over to www.account.articulate.com.
After logging in, click "Manage Team" on the left side of the webpage. At the top of the webpage, you should see the name of your team and "Renews (date)". The "Renews date" is the expiration date for your Articulate 360 annual subscription.
www.account.articulate.com is no longer valid. It says 'This site cannot be reached'.
Please provide updated link.
Hi, Mihir.
Can you please try the following link?
Let me know if you have additional questions.
This link is working. Thank you Maria for such a prompt reply.
What if you don't have the manage team section, I only have my profile??
I am the admin and only account holder
Hello James,
Try the 'Billing' tab found under Profile to see your subscription details.
Hope this helps!
Hi,
In my profile section there is no billing menu. How can i find details about my license? I wanna learn the expire date of license.
Thanks a lot,
Hi Onur!
Sorry to hear you're having trouble locating the billing information for your Articulate 360 subscription!
I've opened a support case on your behalf, so our account management team can address your concerns. They should be reaching out to you via e-mail shortly!
I too have no Billing menu... and need to find out when my product license lapses
Hi Carl,
If the expiry date isn't shown in your Accounts page, please open a case with our support team here so we can provide you with the details of your subscription!