Zoom picture feature makes image very blurry
May 13, 2021
By
Terry Bell
Like the title says - when I insert an image and add the zoom picture 'feature', the image becomes very blurry. Looks like crappy jpg compression.
Below are two examples. In each case, they are two identical pictures, and the one on the right has the zoom picture feature applied. The zoom version is very blurry, especially noticeable around text. I have tried different resolutions and it makes no discernible difference.
In summary, here's another bug that will never get fixed, I don't know why I bother. Yes, I have reported it to Articulate.
4 Replies
Yeah, same here.
The whole Zoom functionality becomes useless because of this. I'll also report it.
Hello Terry & Nejc,
I'm so sorry you're having this issue with the Zoom picture feature of Storyline.
Great call on starting a case with our support engineers, and I see my teammates are investigating this to determine the next step. As soon as we have an update on this issue, we will reach out in your case, so we have all communication in one spot.
Thank you for reporting this to us!
This has been an issue for me too.
Hi Everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!