Zoom Regions vs Viewing on Phone
Aug 06, 2021
By
Brian Cook
Howdy!
I have a sim that, when viewed on a mobile phone makes some touch function very difficult. So we used zoom regions to highlight the hard-to-reach areas.
The problem now is that they seem to stay zoomed after the next slide, even though I have assigned each slide to reset. This is only happening when we send it to our LMS (Workday)
Lest we blame it all on the other guy, is there anything I can do to help on the SL end. Can I create a trigger to "un-zoom" or rest the slide after the user has entered/touched the right place?
Any advice! Thanks!
2 Replies
Hi Brian,
Thanks for reaching out! I'm not aware of any current bugs with zoom regions on a mobile device, so I'd like to have our support team provide some 1-1 help troubleshooting your file.
If you can share it, please upload it using this link here, and one of my colleagues can lend a hand!
I am working with someone on staff with this, but 400 brains are better than two.
Our issue is that when a learner takes this simulation on a phone, the zooming can sometimes "break" the slide, preventing them from proceeding. If anyone sees any glaring reason why this would be, please let me know!!
Thanks in advance!