Forum Discussion
.ASPX Files Now Download Instead of Launching from SharePoint
Hello all,
My organization has recently discovered an issue with .aspx files hosted on SharePoint. We've been using them to launch Storyline and Rise files so they act like web pages (like this). ...
Hi All, I'm now facing this same issue that everyone here has been describing when publishing to sharepoint using a .aspx file. After investigating with IT and trying the solutions that many of you recommended (thank you!), nothing is working. I have a .aspx file from last year that is publishing just fine, it is the one from 2024 that is not working. When looking at this we realized it doesn't appear to be a Sharepoint issue, we can publish .aspx files just fine. Instead, we think it has to do with the export and something having changed in storyline that is impacting that. Has anyone been able to talk to someone from Articulate support about this issue? If not, does anyone know how to do that?
Hi HayleyNewbery,
Thanks for reaching out and I'm sorry to hear you're running into this issue!
Is this happening with one specific course or multiple courses from 2024? If you'd like to share your file with one of our Support Engineers, you can connect with them in a support case. They'll be happy to take a closer look to resolve your issue or point you in the right direction. We'll delete any files from our systems once troubleshooting is complete.
Hi Kelly I also tried to reach out to our supplier / support and they said they could not help and just wished me luck! We thought we had found a way around the problem by saving the files in the assets folder rather than a document library. This worked once and then Microsoft must have made another change their end because it stopped working.
I have just today had to publish a new resource as a bog standard static SharePoint page rather than a lovely interactive Rise 360 product. I wonder how much I will be able to use our Articulate licence going forward now, unless this problem is resolved, as many of my creations are published on SharePoint rather than an LMS.
Hi Kelly
I reached out to Support with a support case and they merely said it's a Microsoft problem and they couldn't resolve it.
Hi IraBrown-57cd02, I got a similar response stating that they don't support the HTML to ASPX approach. I did however find a workaround by using my OneDrive online account and giving access to those in my company that needed it. I'm not sure if you use OneDrive but that could also work for you if so!
