Forum Discussion
SeanBrock
5 months agoCommunity Member
_NOPROCESS_ videos fail when copying course
Hi, I've seen the fact that I need to include _NOPROCESS_ in the filename of images and videos I want to not be compressed, and this works. However, if I copy the course, the videos no longer work a...
EricSantos
20 hours agoStaff
Hi SeanBrock,
I wanted to follow up with an update since this was reported. The issue where _NOPROCESS_ videos stopped working after copying a course has since been fixed in the August 22, 2025, Rise 360 update.
If you duplicate or republish the course now, the videos should load correctly without needing to be re-uploaded.
If the issue is still happening, please feel free to reach out here in the community so we can take a closer look, or privately in a support case if you’d prefer direct help.
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