Forum Discussion
360 - Translation import does not work
Hi,
I had the course translated in word document but when trying to import to storyline I get a pop up window of successful upload but the translation does not seem to be uploaded (everything is still in English).
Any insights on how to fix it?
Thank you
Agata
the message is somewhat misleading - the message actually means "Storyline has updated all elements for which it has found a match between the translate document and the course".
i.e. it does not mean that it was successful in the sense of complete.
was the project modified in any way after the export of the transfer document?
Jürgen
No, the project was not modified.
Have you checked that the document has translations in it?
Are you using the XML? I had this happen in the past and the agency changed the format of the XML.
It is in a Word document and the translation is in it.
Check there are no track changes in the word document as that can create issues, and you probably need to raise a support case as to why it isn't working.
Hello Agata!
I just wanted to pop into this thread and share our support case link with you! Our talented support engineers would be happy to look at your files and assist you further!
Have a great day!
