Forum Discussion
360 Image Not Rendering Correctly
I’m trying a 360 image for the first time. I downloaded an image from pixexid.com and when I insert the image into my Storyline project, I get a message that the image might not render correctly an...
Hi Kristine,
I'm happy to chime in! Russell is correct, I confirmed that the images are not 360° images based on the guidelines here:
| Criteria | Sample Images |
| 1. The image is distorted | The images are not distorted when viewed. |
| 2. The image has a 2:1 aspect ratio | The images have a width and height of 5760x3840, which is not a 2x1 aspect ratio. |
| 3. Upload it to Storyline 360 | Uploading it to Storyline returns an error. |
If you have time to watch it, I prepared a 5-minute Peek recording for you to explain these in detail.
I recommend downloading 360° images from Pixexid for your Storyline projects. Let me know if that helps!