Forum Discussion
360 Review not allowing external reviewer comments
Anyone else getting this issue - external reviewers can't enter comments (link is set to anyone with the link - no Articulate account required). Was working fine last week. Thanks
Hello everyone, 🎉
Thanks for your patience while we worked on a fix. I’m happy to let you know that the issue has been resolved.
Let us know if you still have issues, and we’ll work closely with you.
Thanks for sharing what your reviewers are experiencing, Fredrik. I ran some tests and confirmed that the "Enter" key workaround works on my end.
After ensuring they're using the latest version of a supported browser, I recommend clearing the cookies for https://360.articulate.com/.
Let me know if that works for the reviewers. I'm more than happy to assist you further if needed.
Thank you Eric, it seems to be working now.
Awesome, you're welcome, Fredrik!
