Forum Discussion
KellySchrodi
8 years agoCommunity Member
360 Review Stakeholder Login Issues
Hello,
I have the setting in Review to 'Allow comments without signing in', I copy the link and send it to the user. He get an error message of 'invalid email address', here is the feedback he h...
Crystal-Horn
8 years agoStaff
Hi there Kelly! Thanks so much for reaching out. Since you're on a Team, I'm going to open a priority support case for you. We can explore why that user's email is not being accepted.
Keep your eyes open for an email from support. 😊
- KellySchrodi8 years agoCommunity Member
Great, thank you. Just to give an update, here is the email I received this morning...
I just got on Articulate, and went ahead and tried again to create an account, and was able to set it up this time. Once I got logged in, I can now access and leave comments.
- Crystal-Horn8 years agoStaff
Oh, good - I'm glad he was able to sign in. We'll let you know what more we find out!